Refund policy
Return & Refund Policy
You have 14 days after receiving your order to request a return.
To be eligible for a return, the item must be:
- unworn and unused
- in its original condition
- with tags and original packaging
- accompanied by proof of purchase
To request a return, contact us at:
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
If your return is approved, we will provide instructions on how to send your package.
Items sent back without contacting us first will not be accepted.
Damaged or Incorrect Orders
Please inspect your order upon arrival.
If your item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue.
Exchanges
To exchange an item, please return the original item first and place a new order after the return is approved.
European Union 14-Day Cooling Off Period
Customers within the European Union have the right to cancel or return their order within 14 days without providing a reason.
Returned items must remain unused, unworn, and in original packaging with proof of purchase.
Refunds
Once your return is received and inspected, we will notify you whether the refund has been approved.
Approved refunds are processed to the original payment method within 10 business days.
If more than 15 business days have passed since approval, contact: